All refund requests submitted to A&T Trained Dogs will be reviewed by management and are subject to approval. Where a refund is approved, the refund will be released within the applicable timeframe from the date of approval. For amounts under £1,000, the refund will be released within 7 days. For amounts between £1,000 and £2,000, the refund will be released within 60 days. For amounts over £2,000, the refund will be released within 90 days. Please note that 20% of the total cost is non-refundable in all cases, as this covers administrative, booking, and associated business costs.